Getting ready to take a short trip up to the Northwest and the car was just short of 10K miles. Decided to change the oil before hitting the road. Had the dealer do the 5K to take advantage of having them check the car over. My car does not have an oil drain plug on the synthetic pan...just the low oil level sensor stuff mounted. The dealer had mentioned that they prefer to pull the oil up through the dipstick housing. I have a nice hand pump device with a 6.5 quart capacity tank that I bought from Griots years ago to pull the oil out of the big Oldsmobile engine in my ski boat. The pump's tube fits nicely down the Audi dip stick housing and fairly quickly pulled all 6 quarts of oil out. Just for info, Griots still sells those hand pumps for about $95.00. It doesn't take many dealer oil changes for those of you who are not comfortable with the 10K mile service interval to pay for that pump! If you choose to do this yourself, I'd pull the oil out while it's relatively warm/hot. You may have noticed that our oil filter sits right on top of the engine. You will need a 32mm socket for this. If you drain the oil first, all the oil will drain out of the filter housing while the car is sitting and it will be pretty mess-free when you take it off. Got a quality WIX oil filter element from my local parts store (WIX WL 10024, which has a replacement O ring for the housing included) and completed the job in about 30 minutes without ever having to crawl under the car. Again, for info, there are several you-tube videos which will show you how to correctly get the filter element in the housing... it's really very simple.